When we receive your order you will be notified via email. All orders received will be processed for delivery within 24 to 48 hours, providing we have no issue with processing the order. If we encounter an issue we will contact you via email outlining the problem and if necessary, we may request for further information.
Orders received on a public holiday or weekend will be processed the following business day.
When your payment details have been approved and your order has been processed for shipment you will be notified via email and provided with a tracking number so you can check the status of your order online.
It is not possible to select a date or time of delivery, therefore you should provide an address where someone will be able to receive your parcel. The couriers will make two attempts to deliver your parcel to your door. If both attempts fail, then it will be the customer’s responsibility to contact the courier to make necessary arrangements for pick up.
Please note we do not deliver to P.O Boxes.